Terms and Conditions

You must provide accurate business and contact details when registering and confirm your email address. You are responsible for keeping your password confidential and for everything done under your account, including the actions of team members you invite.

New businesses receive a 14-day full-access trial. When the trial ends without a paid subscription, the workspace moves to a 7-day read-only period so you can view and export your records before access is restricted.

Paid plans and prices are shown on the pricing page. Subscriptions are billed in advance for the chosen billing cycle through our payment gateway. Access to paid features continues until the end of the paid period.

• Do not use the service for unlawful activity or to send unsolicited bulk messages.
• Do not attempt to access another business's workspace or bypass security controls.
• Do not resell, sublicense or copy the software without written permission.
• Do not upload content you have no right to store or share.

Your business and guest records remain yours. We process them to provide the service, as described in our Privacy Policy. You can export your data from the product at any time while your account is active.

Trial workspaces print documents with a trial mark. Paid workspaces show their own name and logo with a discreet "Powered by AUREA Wellness CRM" line. Complete white-labelling is enabled by our team for Enterprise customers and is not self-served.

Features that open WhatsApp, email or a payment gateway depend on those third-party services and their own terms. We are not responsible for their availability or for the content of the messages you choose to send.

We work to keep the service available and to restore it promptly after any interruption, but we do not guarantee uninterrupted operation. Support is available on the channels listed on our contact page.

We may suspend or close an account that breaches these terms or is used unlawfully. You may stop using the service at any time by writing to info@ananyasystems.in; cancellation is handled as described in our cancellation and refund policy.

These terms are governed by the laws of India.

We may update these terms as the product evolves. Continued use after an update means you accept the revised terms.