Cancellation and Refund Policy

Every new business gets a 14-day full-access trial without payment, so you can evaluate the product before subscribing. No card details are required to start the trial.

To cancel, write to info@ananyasystems.in or call +91 73394 73344 from your registered owner contact. Cancellation stops future renewals. Your workspace remains fully usable until the end of the period you have already paid for.

• Subscription fees are charged in advance and are generally non-refundable once the billing period has started, because the trial lets you evaluate the service first.
• A duplicate payment, an incorrect charge or a failed activation is refunded in full.
• If a confirmed technical fault on our side prevents you from using the service for a sustained period and we cannot resolve it, we will refund the affected part of the subscription on request.

Approved refunds are returned through the original payment method used at checkout. Once we initiate a refund, the payment gateway and your bank typically credit it within 5–10 working days.

After a paid period ends, the workspace moves to a 7-day read-only window so you can view and export your customers, invoices and reports. Nothing is deleted during that window.

Any billing question can be sent to info@ananyasystems.in, or reach us through the channels on our contact page.